Cyber & Data Protection Limited’s Supported Data Protection offers a a 24/7/365 Data Protection Support line with unlimited fair usage. All clients are onboarded for a minimum 12-month period. The service comprises of the following elements:
Service Desk | You’ll be given access to our online portal where you can log queries, questions and requests for advice. Our team of Data Protection and Information Security consultants will then promptly answer them, allowing you to progress internal projects, manage subject access requests, develop your policies, or embed your data protection culture in-house. Whilst we have a fair use policy, there is no limit to the number of queries you can raise
Client Area | Our client area is packed full of documents, guidance, and advice on how to progress data protection within your organisation. It’s kept completely up-to-date and is constantly refreshed as case law emerges or the ICO issues new enforcements. You’ll also have access to our Data Protection Framework.
Examples of Support scope via Service Desk:
- Guidance on the handling of Data Subject Access Request (DSAR)
- Assistance in the completion of Data Protection Impact Assessments
- Security incident or Data Breach notification assessment support
- Compliance policy overview and guidance with template support
- Guidance on related Regulatory Legislations and proposed changes
- Assistance and guidance with internal 3rd party procurement process
- Advisory support for ad hoc Data Protection and compliance queries
Additional ad hoc / one off support can be provided (e.g. Policy review and rewrite) if necessary, please discuss your requirement with the Account Management Team.